UCD Project News Edition 4, May 26th, 2003
UCD Project News is a fortnightly e-newsletter devoted to increasing
awareness of user-centred design (UCD) principles and contributing
towards a culture of UCD within the SITCRC.
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In this issue:
1. Supriya: Excitement in early project phase
2. Robert Cox presents at ICEIS in France
3. Annual PhD Scholarship Students Workshop
4. Upcoming conferences & calls for papers
5. Useful links and references
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1. Supriya: Excitement in early project phase
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We are now in an exciting phase where UCD researchers are part of
the process of finalizing the proposals for projects that are due
to start this July. It is heartening to see that the users’
perspective is often seen as the beginning point of technology design,
rather than something that only comes towards the end, to prepare
the product for market.
In the Nymity project, John Zic of Motorola has recognised that it
is important to have a thorough “understanding of social issues
involved in these transactions before specific technical solutions
are implemented.” Technical excellence alone is not sufficient
if they fail “to understand users’ basic requirements
and expectations.”
Starting from this common perspective, we look forward to contributing
the users’ perspectives on privacy and identity across different
groups, activities and cultures. We hope this approach is more likely
to lead to the design of technologies that engender trust and are
useful for people for a variety of activities.
Supriya
Assoc Prof Supriya Singh,
Leader, UCD project, UE program
supriya.singh@rmit.edu.au
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2. Robert Cox presents at ICEIS in France
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Robert Cox, a PhD scholarship student in his second year with the
User Environments Program, attended the International Conference
on Enterprise Information Systems (ICEIS) in Angers, France last
month. His poster presentation “What is the Value of Emotion
in Communications? Implications for User-Centred Design,”
was presented to an interested audience of some 750 researchers,
academics and technicians.
Robert says his presentation was allocated two hours in a cubical-style
arena in the main auditorium, which he shared with about 15 other
researchers. Many of the researchers, including Robert, had queues
of people waiting for an opportunity to question and interview them
regarding their research.
Robert’s paper was very well received. There was interest
from Brazil, Korea and the UK, particularly Edinburgh University’s
School of Informatics’ project on Mediated Communications.
There were also several offers from technicians who expressed interest
in developing devices for such mediated communications.
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3. Annual PhD Scholarship Students Workshop
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The time has arrived for the Annual SITCRC PhD Scholarship Student
Workshop. The inaugural workshop was held in May 2002, and this
year it will be held on 5-6 June in the SITCRC’s headquarters
in Technology Park in Sydney.
All SITCRC PhD scholarship students have been invited to attend
a workshop/forum where SITCRC researchers such as Prof. Claude Sammut,
Prof. Farzad Safaei and Assoc Prof Supriya Singh will present on
their respective programs.
Dr. Roger Kermode of Motorola has been invited to present on the
benefits of a PhD in a career in Industry and Dr. Gautum Tendulkar
will present on the importance of managing Intellectual Property.
Students will present their own research directions on the second
day, in a series of informal presentations.
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3. Upcoming Conferences & Calls for Papers
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* ACIP 2003
The Eighth Australasian Conference on Information Security and Privacy
will be held in Wollongong, Australia, 9-11 July 2003. The conference
is sponsored by the Australasian Computer Society and will be held
in cooperation with the IEEE-CS Task Force on Information Assurance.
Four distinguished guest speakers will speak at the conference,
including Professor Andrew Odlyzko from the University of Minnesota,
Professor Chris Mitchell from Royal Holloway University of London,
Dr. Li Gong from Sun Microsystem and Professor Gerard Milburn from
the University of Queensland
For further information, please visit: http://www.itacs.uow.edu.au/research/NSLabs/acisp03
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* AAMAS03
The second international joint conference on autonomous agents and
multiagent systems will be held in Melbourne, July 14-18 2003. The
AAMAS conference series was initiated in 2002 as a merger of three
highly respected individual conferences (ICMAS, AGENTS, and ATAL).
The aim of the joint conference is to provide a single, high-profile,
internationally renowned forum for research in the theory and practice
of autonomous agents and multiagent systems.
The conference will include workshops, tutorials, technical papers,
panels, and invited speeches over a four-day program that will address
all the key issues in contemporary agent systems research. Activities
are intended to cover the whole spectrum of contemporary agent R&D
research.
For further details, please visit: http://www.aamas-conference.org
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* ForUse 2003
The second international conference on Usage-Centered Design will
be held on 19-22 October 2003 in Portsmouth, New Hampshire. A Conference
on Usage-Centered, Task-Oriented, and Performance-Centered Design
for Software and Web Applications, ForUse 2003 is devoted exclusively
to the design of better software and Web-based tools that support
efficient, effective, and satisfying performance.
The conference will feature keynote speaker Bill Buxton of Principal
at Buxton Design plus presentations by other leaders in usability
and user interface design, as well as a rich program of tutorials,
seminars, and presentations.
For further details, please visit: http://www.foruse.com/2003/index.htm
or email: foruse2003@foruse.com
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* DESIGN 2004
The 8th International DESIGN Conference will explore the potentials
and usability of advanced information technologies in design and
investigate a way forward. The goal is to bring together researchers
who have worked on or thought about engineering and industrial design
from a variety of perspectives, disciplines, and fields: engineering,
aesthetics, ergonomics, psychology, sociology, and other disciplines.
Contributions are encouraged that describe the role and importance
of collaborative design in the overall product cycle and interdependencies
between the design activity and other product development processes.
The due date for submission of abstracts is September 26, 2003.
Paper submissions are due January 16, 2004.
For further details, please visit: http://www.designconference.fsb.hr/index.php
or email: design2004@fsb.hr
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4. Useful links and references
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* P. Bourges-Waldegg & S.A.R. Scrivener, “Applying and
testing an approach to design for culturally diverse user groups,”
Interacting with Computers, 13 (2) (2000) pp. 111-126
http://dx.doi.org10.1016/S0953-5438(00)00029-1
This paper intends to illustrate how user interface designers can
apply the Meaning in Mediated Action (MIMA) approach (P. Bourges-Waldegg,
A.R. Scrivener, “Meaning; the central issue is cross-cultural
HCI design,” Interacting with Computers, 9 (3) (1998) 287–310,
special issue on "Shared Values and Shared Interfaces")
to design for culturally diverse user groups. After outlining its
theoretical foundation, the authors describe how the MIMA stages––observation,
evaluation, analysis and design––were carried out to
redesign a WWW system. Finally, they assess the efficacy of this
approach by comparing the results of the evaluation of the original
and the redesigned interfaces.
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* Scanlon J., & Percival L., “UCD for Different Project
Types, Part 1: Overview of Core Design Activities,” (2002)
ftp://www6.software.ibm.com/software/developer/library/us-ucd.pdf
The user-centered design methodology employed within many parts
of IBM incorporates many features of usage-centered design, including
user roles and task modeling based on essential use cases. This
first of a two-part article describes the methodology and the core
design activities that might be needed in various types of projects
to produce usable and useful software.
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* R.G. O'Hagan, A. Zelinsky and S. Rougeaux, “Visual gesture
interfaces for virtual environments,” Interacting with Computers,
14 (3) (2002) pp. 231-250
http://dx.doi.org10.1016/S0953-5438(01)00050-9
Virtual environments provide a whole new way of viewing and manipulating
3D data. Current technology moves images out of desktop monitors
and into the space immediately surrounding the user. Users can literally
put their hands on virtual objects. Unfortunately, techniques for
interacting with such environments are yet to mature. Gloves and
sensor-based trackers are unwieldy, constraining and uncomfortable
to use. The authors introduce a framework for a natural, more intuitive
method of interaction that would allow users to grasp objects with
their hands and manipulate them as if they were real objects. A
gesture interface for navigation and object manipulation in virtual
environments is presented.
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