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Newsletter #33



UCD Project News Edition 33, November 15, 2004

UCD Project News is a fortnightly e-newsletter devoted to increasing awareness of user-centred design (UCD) principles and contributing towards a culture of UCD within the Smart Internet Technology CRC.

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In this issue:

1. Supriya: Forging New Directions
2. Charlotte Scarf Attends CIRN
3. Upcoming Conferences & Calls for Papers
4. Useful Links & References

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1. Supriya: Forging New Directions
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Most of us are busy outlining what we will deliver in the next year in the context of user research and design. Some of the time consuming aspects are getting the proposals in the right format, fulfilling set requirements, so that we can use the expertise we have and gain new sets of skills where required. The more exciting part is to work out how the proposals tap into the research passion and enthusiasm of our researchers; possible designs that will make a difference to people in the areas of banking, health, communication and entertainment; and provide value to our corporate partners. The challenge as always is to bring together these three aspects of user research, design and business value. There have been no easy answers. The process though has been exciting as we figure out what we do not know; and ways we can fill the gaps.

Sharing of knowledge between academic and corporate partners is going to be the key. In academia we work with information that is on the public record, knowing there is a wealth of data within corporations. Information within the corporations is a valuable asset, yet without peer review, can be an asset that is declining in value. At worst, this information may be incomplete. Strategies, products and services based on this incomplete information may lead to customer dissatisfaction and an erosion of the customer base. This is of course the rationale behind the cooperation between industry and academia.

In Smart Internet, a history of association has the potential of building up trust and hence greater collaboration. If our projects can build on the relationships that have been developed, it will be a fruitful time.

Assoc Prof Supriya Singh,
UCD Project Leader
supriya.singh@rmit.edu.au

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2. Charlotte Scarf Attends CIRN
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Charlotte Scarf, a PhD candidate with Smart Internet’s UE program, recently participated in the doctoral colloquium of the inaugural conference of the Community Informatics Research Network (CIRN), which was held at the Monash Centre in Prato Italy from September 29 to October 1, 2004.

CIRN is an international network of researchers, practitioners and policy makers concerned with enabling communities through the use of information and communications technologies. It has members from over 50 countries with disciplinary backgrounds spanning computer science, information systems, social science and community development.

Charlotte presented her research proposal at the doctoral colloquium, which was held on the first day of the conference to give graduate students an opportunity to present their research plans and discuss them with international peers and established community informatics researchers. Charlotte’s group was chaired by Professor Fiorella de Cindio of the University of Milan and Associate Professor Tom Horan of Claremont Graduate University who both provided her with helpful advice regarding her proposed research direction and methodological approach.

For further information about CIRN, please visit: http://www.ciresearch.net/
For the 2004 conference program, including links to conference proceedings, please visit: http://www.ciresearch.net/conferences/schedule.php?cf=4

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3. Upcoming Conferences & Calls for Papers
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* AP CAP 2005

The Second Asia Pacific Computing and Philosophy Conference will be held from January 7-9, 2005 in Bangkok, Thailand. The Conference is a continuation of the highly successful first AP-CAP conference, which was held at the Australian National University in November 2003.

Computing and Philosophy (CAP) conferences have become the central meeting place for all aspects of computing and philosophy. CAP meetings are now held in three international regions: North America (NA CAP); Europe (E CAP) and the Asia Pacific (AP CAP). More information about CAP can be found at the website of the International Association of Computing and Philosophy: http://www.iacap.org/

http://www.stc.arts.chula.ac.th/CAP/AP CAP.html
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* STS (R)evolutions

An International Conference on Science and Technology Studies will be held in Blacksburg, VA from March 17 20th 2005. The conference is part of a year long celebration of the 25th anniversary of STS at Virginia Tech.

To pursue a more interventionist or reconstructivist STS agenda of research, policymaking, and activism – and other future directions – it is necessary to simultaneously revisit our past and the emergence of the field of Science & Technology Studies, as well as to assess our current locations. Thus, as part of the conference program, organizers are seeking to include histories of many of the “official” and “unofficial” sites of STS throughout the world. They are interested in papers that address the past, present, and futures of the field of Science & Technology Studies, particularly those that explore the interrelationships of these narratives.

http://webapp.utexas.edu/blogs/archives/sarkarlab/002356.html

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4. Useful Links and References
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* Australian Journal of Emerging Technologies and Society, 2(2), 2004

1) Janet Grice and Geoffrey Lawrence, Biotechnology and Sustainable Agriculture in Central Queensland
2) Christine Critchley and Lyn Turney, Understanding Australians’ Perceptions Of Controversial Scientific Research
3) Gerard Healey, Fostering Technologies for Sustainability: Learning from the Case of Wind Power in Australia
4) Karen Farquharson and Christine Critchley, Risk, Trust and Cutting Edge Technologies: A Study of Australian Attitudes
5) Book Reviews: Nelly Oudshoorn and Trevor Pinch, (eds.), How Users Matter: The Co-construction of Users and Technology; Marita Sturken, Douglas Thomas and Sandra J. Ball-Rokeach (eds.), Technological Visions: The Hopes and Fears that Shape New Technologies; Gerard Goggin (ed.), Virtual Nation: The Internet in Australia; Judy Wajcman, TechnoFeminism.

http://www.swin.edu.au/sbs/ajets/welcome.htm
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* Interacting with Computers, 16(4), August 2004, pp611-849

1) C. de Souza and S. Barbosa, Human–computer interaction in Latin America, pp611-614
2) Luciano Meira and Flávia Peres, A dialogue-based approach for evaluating educational software, pp615-633
3) Clarisse Sieckenius de Souza, Ana Maria Nicolaci-da-Costa, Elton José da Silva and Raquel Oliveira Pratesm, Compulsory institutionalization: investigating the paradox of computer-supported informal social processes, pp635-656
4) Manuel Romero-Salcedo, Cesar A. Osuna-Gómez, Leonid Sheremetov, Luis Villa, Carlos Morales, Luis Rocha and Manuel Chi, Study and analysis of workspace awareness in CDebate: a groupware application for collaborative debates, pp657-681
5) Gilbert Cockton, Doing to Be: Multiple Routes to Affective Interaction, pp683-691
6) Keith Oatley, The bug in the salad: the uses of emotions in computer interfaces, pp693-696
7) Gillian M. Wilson and M. Angela Sasse, From doing to being: getting closer to the user experience, pp697-705
8) R. D. Ward and P. H. Marsden, Affective computing: problems, reactions and intentions, pp707-713
9) Panagiotis D. Bamidis, Christos Papadelis, Chrysoula Kourtidou-Papadeli, Costas Pappas and Ana B. Vivas, Affective computing in the era of contemporary neurophysiology and health informatics, pp715-721
10) Gitte Lindgaard, Adventurers versus nit-pickers on affective computing, pp723-728
11) Ann Light, Designing to persuade: the use of emotion in networked media, pp729-738
12) Cath Dillon, Jonathan Freeman and Edmund Keogh, Pressing the right buttons: taking the viewer there, pp739-749
13) Noam Tractinsky, Tools over solutions? Comments on Interacting with Computers special issue on affective computing, pp751-757
14) Michael Muller, Multiple paradigms in affective computing, pp759-768
15) Jacek Gwizdka and Mark Chignell, Individual differences and task-based user interface evaluation: a case study of pending tasks in email, pp769-797
16) T. Clemmensen, Four approaches to user modelling—a qualitative research interview study of HCI professionals' practice, pp799-829
17) Alistair Sutcliffe and Brian Gault, Heuristic evaluation of virtual reality applications, pp831-849

http://www.sciencedirect.com/science/issue/5644-2004-999839995-523947

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If you have any comments regarding this e-newsletter or the UCD website, or you would like to submit an item for publication, please contact Charlotte Scarf at: charlotte.scarf@rmit.edu.au.

Visit the UCD Project website at: http://www.smartinternet.com.au/UCD