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Newsletter #32



UCD Project News Edition 32, November 1, 2004

UCD Project News is a fortnightly e-newsletter devoted to increasing awareness of user-centred design (UCD) principles and contributing towards a culture of UCD within the Smart Internet Technology CRC.

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In this issue:

1. Supriya: RAC and Beyond
2. Introducing the New Face in the UCD Group
3. Craig Chatfield Attends British HCI Conference
4. Upcoming Conferences & Calls for Papers
5. Useful Links & References

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1. Supriya: RAC and Beyond
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The recent Research Advisory Committee meeting in Sydney brought many of us together again soon after the Annual Conference. We dealt well with the current emphasis on Smart Internet Technologies in Homes and Communities. The concept of territories is one with which we have been working, for it coincides in the main with broad activity areas. The projects we proposed had User-Centred Design approaches at the centre.

Gunela Astbrink presented with her Amivox team to take the work further in an expanded version. Paul Turner proposed a research stream on health within Trevor’s project on Internet futures. We at RMIT proposed research on the user centred dimensions of trust, privacy, security and identity across banking, personal communications and health. So linkages with the technological programs and industry partners were explicit in our work.

We expect to work in more focused areas in the next year. What will remain the same is that we keep users and their activities at the centre of design. We hope to continue with the multidisciplinary communication that has been hard won. But more than anything else, this RAC showed that the UCD group has forged links that are strong enough for communication to continue outside formal project structures.

Supriya

Assoc Prof Supriya Singh,
Project Leader
supriya.singh@rmit.edu.au

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2. Introducing the New Face of UCD
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The UCD Group would like to extend a warm welcome to its newest member:

Dr Juliana Yim
Research Fellow
RMIT
juliana.yim@rmit.edu.au
http://www.ucd.smartinternet.com.au/yim.html

Juliana recently completed her doctorate in Economics and Finance at RMIT University. Her PhD thesis was on forecasting financial crises using a neural network approach. Part of her thesis was published in a paper called “A Comparison of Australian Financial Service Failure Models: Hybrid Neural Networks, Logit Models and Discriminant Analysis.” The paper received the Barclays Global Investors prize at the 15th Annual Australasian Finance and Banking Conference in 2002.

Juliana also has bachelor and masters degrees in Economics from the University of Sao Paulo (USP). She has worked as a credit analyst at ABN-Amro Bank and as an economic researcher in a project coordinated by BOOZ-ALLEN & HAMILTON/FIPE-USP for the Brazilian government. She is currently working as a market research analyst at Roberts Research Group. Her research interests are in Money and Banking, Credit Risk Analysis, Financial Econometrics, Neural Networks, Artificial Intelligence, Microeconometrics and Market Research.

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4. Craig Chatfield Attends British HCI Conference
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In early September Craig Chatfield attended the British HCI conference at Leeds Metropolitan University. The doctoral consortium was made up of mostly British PhD students, and had a great atmosphere as students shared their research and PhD tales (of success and woe). The conference itself was a great success with most papers being well received. A highlight was seeing the Smart Internet paper on Mediating Intimacy (complete with virtual hugs).

The conference keynotes were of particular interest, with Kees Dorst describing the importance (and emerging roles) of design in HCI and Thomas Erickson talking about designing socially rich digital environments. Thomas described the process, and imperative, of designing social clues into our communication systems, and gave great examples of how adding these to everyday systems (like online auctions or group communication tools) can greatly improve their effectiveness.

A fairly social conference, the conference dinner was in a renovated woollen mill come Art Gallery (devoted to David Hockney's work). The final reception was held in the Thackray Medical Museum which described the living conditions of 1840 Leeds, and ultimately had all involved glad we live in the 21st centaury - complete with cabs to move us on to the next stop of the evening - The blood and puss museum, another conference highlight!

The next British HCI conference is in Edinburgh, strategically placed just after the Fringe Festival. Based upon the quality of submissions and the enjoyable sense of community at this year’s conference, it is highly recommended.

Craig Chatfield
PhD Student
Griffith University
C.Chatfield@griffith.edu.au

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5. Upcoming Conferences & Calls for Papers
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* C&T 2005

The Second International Conference on Communities & Technologies (C&T 2005) will be held in Milan, Italy, 13-16 June, 2005. The relationship between communities and technology is an increasingly important research topic as the number of communities turning to technology for online and face-to-face support grows. This conference provides a forum for stimulating and disseminating research about all facets of community and technology support for communities.

The call for papers is now open and submissions are due November 12, 2004. Conference topics include, but are not limited to, trust-building, maintaining (awareness of) social relations, social capital, visualization of social relationships, matching (unknown) participants, bridging between physical and electronically-mediated interaction, and cultural needs.

http://www.cct2005.disco.unimib.it/
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* HOIT 2005

An international conference sponsored by IFIP Working Group 9.3 in association with CUHTec, the Centre for Usable Home Technology at York University UK, “Home Oriented Informatics and Telematics” will be held on April 13-15, 2005 at the University of York, UK.

Conference themes include: Care and health at home, Ambient intelligence in everyday life, Ubiquitous computing and the wireless home, Play and fun in the home of the future, Socialising and the user experience, Involving users in the design of new ICTs, and Lessons from ethnographic research on new ICTS in the home.

http://www.hoit2005.org/
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* Academy symposium on CMC and relationships

Anyone interested in participating in the symposium on computer mediated communication and relationships, which is currently being planned for the 2005 Academy of Management conference is encouraged to contact the organiser. Examples of relevant papers could be on conflict, emotions, trust or other related issues when communicating electronically.

If you are interested or would like more information, please contact
Kristin Byron at Rochester Institute of Technology on kbyron@cob.rit.edu

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6. Useful Links and References
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* International Journal of Human-Computer Studies, 61(5), November 2004

1) Chris J. van Aart, Bob Wielinga and Guus Schreiber, Organizational building blocks for design of distributed intelligent system, pp567-599.
2) L. Hollink, A. Th. Schreiber, B. J. Wielinga and M. Worring, Classification of user image descriptions, pp601-626.
3) Beomjin Choi, T. S. Raghu and Ajay Vinze, Addressing a standards creation process: a focus on ebXML, pp627-648.
4) Ann Britt Miberg Skjerve and Gyrd Skraaning, Jr., The quality of human-automation cooperation in human-system interface for nuclear power plants, pp649-677.
5) Yung-Ching Liu and Ming-Hui Wen, Comparison of head-up display (HUD) vs. head-down display (HDD): driving performance of commercial vehicle operators in Taiwan, pp679-697.
6) Efstratios T. Diamadis and George C. Polyzos, Efficient cooperative searching on the Web: system design and evaluation, pp699-724.
7) Nikos Bozionelos, Socio-economic background and computer use: the role of computer anxiety and computer experience in their relationship, pp725-746.

http://www.sciencedirect.com/science/issue/6829-2004-999389994-520318
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* Information Management: An Official Publication of the Information Resources Management Association. Volume 17, No. 3/4 (Fall 2004)

This practical, informative semi-annual newsletter is a leading publication of information technology resources management. Each issue includes reports on information technology topics, expert assessments of various technology-related products, and information about professional events and activities. Previously published articles include: Information Technology and the Informed Citizen; Using Technology to Motivate Students; Publishing the Paperless Textbook; The World of Paperless Information; Research and the Internet; and many more.

To download a complimentary copy, please visit:
http://www.idea-group.com/downloads/excerpts/2004/spring2004IM_online.pdf

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