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Newsletter #31



UCD Project News Edition 31, September 20, 2004

UCD Project News is a fortnightly e-newsletter devoted to increasing awareness of user-centred design (UCD) principles and contributing towards a culture of UCD within the Smart Internet Technology CRC.

UCD Project News will not be published over the next six weeks. This takes into account the semester break and international conference schedules. We look forward to connecting again in November 2004.

Charlotte Scarf, Editor Charlotte.scarf@rmit.edu.au

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In this issue:

1. Supriya: UCD Group Prepares for Annual Conference
2. Smart Internet Annual Conference Draft Agenda
3. Project Highlight: Nightingale
4. Upcoming Conferences & Calls for Papers
5. Useful Links & References

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1. Supriya: UCD Group Prepare for Annual Conference **************************************
We are preparing for the annual Smart Internet Technology CRC conference. It is as if all the e-mails and telephone conferencing finally yields the important face-to-face contacts. This year the UCD group has had very significant linkages with the technology researchers and corporate partners. It has placed us in a good position as we move forward in the activity territories that will shape the CRC agenda in the next year. Our researchers in Tasmania and Griffith are presenting on health. At RMIT we are working in the banking and finance area. We are also continually examining the issues of privacy, security and identity. It promises to be an exciting time.

Supriya

Assoc Prof Supriya Singh,
Project Leader
supriya.singh@rmit.edu.au

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2. Smart Internet Annual Conference Draft Agenda **************************************
22nd September 2004 Smart Internet Homes and Communities Room 9ABC, Australian Technology Park Draft Agenda

8:30 Welcome tea and coffee
9:00 Welcome from the Conference Chair: Darrell Williamson, CEO, Smart Internet Technology CRC
9:05 “An Industry overview and the importance of continued R&D and collaboration in Australian ICT” Neville Roach, Chairman, Smart Internet Technology CRC
Banking and Commerce
9:25 “Westpac’s Internet Agenda Moving Forward” Freya Elliott, Westpac (20mins paper, 10mins questions)
9:55 “Activity Centered Social Banking” Supriya Singh, User Centered Design (20mins paper, 10 mins questions)
10:25 “About Legalco and the Smart Internet” Legalco Representative (20 mins paper, 10mins questions)
10:55 “The Business Innovation Cycle” Roger Kermode, Smart Internet (20 mins paper, 10mins questions)
11: 25 Morning Tea
Health 11:45 “Possibilities for Speech Based Assistants in Smart Housing Applications” Gunela Astbrink, User Centered Design (20 mins paper, 10mins questions)
12:15 “Whither eHealth?” Paul Turner, User Centered Design (20 mins paper, 10 mins questions)
12:45 “Clinical Communicator for Supporting Teamwork in Intensive Care” Wayne Wobcke, Smart Personal Assistants (20 mins paper, 10 mins questions)
1:15 “A Context Inference and Multi-Modal approach to mobile information access” Aaron Quigley, Intelligent Environments (20 mins paper, 10 mins questions)
1:45 Lunch
Entertainment
2:45 “An Overview of Telstra’s Internet Agenda” Belinda Ward, Telstra (20 mins paper, 10 mins questions)
3:15 “The Future of DICE (Dense Immersive Communications Environment” Paul Boustead, Smart Networks (20 mins paper, 10 mins questions)
3:45 Afternoon Tea
4:05 “Personalisation for Smart Personal Assistant” Eric McCreath and Joshua Cole, Smart Personal Assistants (20 mins paper, 10 mins questions)
4:35 Security (20mins paper, 10 min questions)
Divining the Future of the Internet
4:55 “Communication Futures: Methodologies and Approaches” Alex Burns, User Centered Design (20 mins paper, 10 mins questions)
5:25 Discussion
5:30 Close
7:00 Dinner at Bar Cleveland 433 Cleveland Street Redfern (Bus will pick up and deliver to and from hotel)

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3. Project Highlight: Nightingale
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Project Nightingale is an exploratory research project aimed at helping Australia's aging population reminisce for social and intellectual fitness. In line with the Federal Government's National Health Priority Area (NHPA) initiative and National Research Priorities, the exercise is a joint project between the National ICT Australia, the Smart Internet Technology Cooperative Research Centre and the University of Sydney and will explore the needs of Australia's aging population and the role of smart wireless networks and pervasive computing in memory sharing and reminiscing.

As Australia's Baby Boomers flood into the country's aging population, reminiscing provides an important stimulant for mental and physical health. Nightingale aims to discover how technology can assist. New innovations such as pen-and-paper interfaces, an interactive and collaborative DiamondTouch table and smart wireless personal servers are all being harnessed to see not only how they can encourage and capture memories, but how they can integrate with the users' natural environment and lifestyle. By removing the need for the PC, keyboard and mouse, the benefits of new technology can be delivered in a more familiar and natural way.

Michael Coburn, a PhD student with the User Centred Design Project is currently working with members of Project Nightingale in an effort to integrate new understandings about representation and interaction design into their work. As part of this effort, a user trial will be undertaken before the end of the year in order to examine the usability of some new user interface devices for reminiscence applications and other information environments.

For further information on Project Nightingale, please contact: Aaron Quigley on aquigley@it.usyd.edu.au

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4. Upcoming Conferences & Calls for Papers *************************************
* Call for Papers for Journal of Human-Computer Studies Special Issue on HCI Research in Privacy & Security

Members of the HCI, security and privacy communities are invited to submit 500–1000 word abstracts of full papers for inclusion in this special issue of the International Journal of Human-Computer Studies by December 1, 2004. Authors will be selected to submit full papers of 6,000–8,000 words based on review of abstracts. The special issue will cover HCI aspects related to both privacy and security.

Submissions on any of the following topics as well as related topics are welcome: HCI issues in privacy regarding work and personal contexts; Usable security; User views, models and requirements regarding privacy and security; Privacy, anonymity, and encryption; Privacy user interface issues in pervasive computing; and Enterprise and end-user views of privacy and security.

Please submit abstracts in .pdf format to: ckarat@us.ibm.com
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* Call for Papers for UAIS Special Issue on Information Systems Accessibility

The UAIS Journal solicits original research contributions addressing the accessibility, usability and acceptability of Information Society Technologies by anyone, anywhere, at anytime, and through any media and device. Universal access refers to the systematic effort to proactively apply principles, methods and tools of universal design, in order to develop Information Society Technologies that are accessible and usable by all citizens. The Journal's unique focus is on theoretical, methodological, and empirical research, of both technological and non-technological nature, that addresses equitable access and active participation of potentially all citizens in the Information Society.

The best papers from the IT Systems Accessibility minitrack at AMCIS 2004 have been invited to submit to a special issue of the Universal Access in the Information Society Journal (UAIS) on Information Systems Accessibility. Additional high-quality (near journal ready) papers are invited to submit to this special issue as well. The aim is to publish original work highlighting various issues regarding accessibility. Authors of submissions should carefully explain how the work and results presented contribute to facilitating and promoting universal access. The deadline for submission of papers is November 10, 2004.

http://www.springeronline.com/east/journal/10209/
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* IFIP WG 9.2 Conference on Landscapes of ICT and Social Accountability

The conference will be held from 27th to 29th June 2005 at the University of Turku, Finland. It is being organised by the Working Group on Social Accountability of the International Federation for Information Processing (IFIP), a non-governmental, non-profit umbrella organization for national societies working in the field of information processing.

The conference aims to review the landscapes: what are the social consequences of information and communication technologies today and how are they evolving? The call for papers is now open, with submissions due October 1, 2004. Topics of interest include ICT and social accountability in relation to: Philosophy, ethics and sociological aspects; Culture and education; Social aspects; Politics and regulation; Economics and work; Technology, virtual reality and emerging technologies; and New challenges: what needs to be done?

http://www.cs.utu.fi/ifip/WG9.2_Conference_2005/
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* GOR 05

The Seventh International General Online Research Conference (GOR 05) will be held on the 22nd and 23rd of March, 2005 at the University of Zurich, Switzerland. The aim of the conference is to document the progress of Internet science, innovative developments, and practical experience.

If you would like to contribute to the conference by presenting a paper or a poster, please submit a 350-word abstractvia the Web-based online tool located at http://www.gor.de no later than September 30th 2004. Conference topics include theories, methods, and empirical findings concerning social and business aspects of the Internet and mobile communication.

http://www.gor.de

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5. Useful Links and References
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* Kath Straub, "Tell me the story... The Unifying Role of Scenarios in Conceptual Design," UI Design Update Newsletter, April, 2004

Kath Straub, Chief Scientist of HFI, discusses the importance of scenarios in the early stages of conceptual design. “They bring a level of coherence to system and business requirements by providing a coherent "real world" task-level description of the motivation and events that trigger tasks and the users flow as they navigate to task completion. They also provide a design-neutral bridge between engineers working on different modules of the interface design to maintain a holistic view of the design process. Finally, they provide a common ground for communicating and conveying the minds and needs of the users to the system models that the developers create which is meaningful and accessible to both groups.”

http://www.humanfactors.com/downloads/apr04.asp
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* Siyanda

Siyanda is an online database of gender and development materials. It is also an interactive space where gender practitioners can share ideas, experiences and resources. It contains a large number of papers on gender-sensitive approaches to the development of information and communication policies, programmes, and systems.

http://www.siyanda.org/

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If you have any comments regarding this e-newsletter or the UCD website, or you would like to submit an item for publication, please contact Charlotte Scarf at: charlotte.scarf@rmit.edu.au.

Visit the UCD Project website at: http://www.smartinternet.com.au/UCD