UCD Project News Edition 30, September 8, 2004
UCD Project News is a fortnightly e-newsletter devoted to increasing
awareness of user-centred design (UCD) principles and contributing
towards a culture of UCD within the Smart Internet Technology CRC.
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In this issue:
1. Supriya: Looking Ahead
2. Smart Internet Annual Conference
3. Griffith Team to Publish Book on Enterprise Wide Systems
4. Upcoming Conferences & Calls for Papers
5. Useful Links & References
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1. Supriya: Looking Ahead
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As the annual SITCRC conference nears, we are beginning to think
of our work in the year ahead. We are excited about designing for
the average user at home and in the community, in the areas of banking,
health and entertainment. Already, discussions have started with
industry partners. It will take some time for perspectives to connect,
but just flagging there are three stories to tell, is an advance
from the one story that used to dominate. Working out the implications
of the activities, technology and business perspectives, is something
to which we look forward. We are also going to remain involved in
the human dimensions of privacy, identity and security. Together
with personal communication, these issues cut across the design
of all technologies for the home and community.
We are comfortable with the new directions of the CRC. Trevor Barr,
program leader for the User Environment, is to be congratulated
in getting the users’ and activities’ perspective at
the centre of the vision. We hope that at some level, we have been
able to engender a culture of user-centred design in the CRC. It
has been good working with people across disciplines and universities,
and to find such a willingness to connect.
It has been particularly meaningful to have forged good working
relationships within our own UCD group which spans many disciplines
across three universities. We hope these relationships will remain
strong, outside the formal project structures.
Supriya
Assoc Prof Supriya Singh,
Project Leader
supriya.singh@rmit.edu.au
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2. Smart Internet Annual Conference
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The Smart Internet Annual Conference will be held at the Australian
Technology Park in Eveleigh, Sydney from September 21-23, 2004.
There will be two workshops on the first day of the conference:
A NAUI/SPA Workshop organised by Program Manager Wayne Wobcke; and
a workshop on home space research direction organised by SN/IE Program
Manager Farzad Safaei.
On the 22nd of September research papers will be presented. This
year, they will be structured around the central theme of Homes
and Communities and three sub-themes of Health, Banking and Commerce,
and Entertainment.
On the 23rd of September, there will be an Intellectual Property
Management course for program and project leaders. The main theme
of this session will be identifying protectable intellectual property
and working on a case study of how to protect IP.
The User Environment Group currently has the following papers pending
for presentation at the conference:
* Gunela Astbrink, 'Possibilities for speech based assistants in
smart housing applications.’
* Alex Burns, 'Communication Futures: Methodologies and Approaches'
* Paul Turner, Steve Chau, Liiisa von Hellens, 'Whither e Health?'
* Supriya Singh, Khimji Vaghjiani, Margaret Jackson, 'Activity Centred
Social Banking'.
Presenters need to send a 250 word abstract and Power Point slides
to UE Program Manager, Trevor Barr, by September 15.
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3. Griffith Team to Publish New Book on ERP Systems
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Griffith University researchers Liisa von Hellens, Sue Nielsen and
Jenine Beekhuyzen are about to release their edited book on enterprise
wide systems with a focus on university environments. The book brings
together recent qualitative research studies, which are useful as
a teaching case for academia, a student reference and also for academics,
researchers and IT practitioners who wish to gain a broad view of
enterprise wide system implementation success and failure. The book
provides relevant methodologies and recent empirical research findings
in the area and includes sufficient background information for an
understanding of each case, but focuses on providing a rich description
of more than a dozen real life cases.
This book addresses the gap in the scholarly literature and presents
qualitative case studies of enterprise wide system implementation
in universities in a number of countries, including Australia, Israel,
Spain, and the United States. It contributes to the literature on
qualitative studies on the implementation of information systems
in general and addresses the existing lack of research into ERP
implementation in universities, making the book a welcome addition
to textbooks that could be used in information management courses
at the tertiary level.
The motivation for the book came from problems with the implementation
of an enterprise wide system within Griffith University and seeing
the large amounts of money being spent on these systems around the
world. There are very few successful cases reported despite the
massive amounts of money being spent. A number of cases are situated
within Griffith University, providing detailed insight into one
particular case.
For more information, please visit:
http://www.idea-group.com/books/details.asp?id=4493
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4. Upcoming Conferences & Calls for Papers
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* IRMA 2005
The 16th International Conference of the Information Resources Management
Association will be held in the city of San Diego from May 15-18,
2005. The theme of the conference is “Managing Modern Organisations
with Information Technology.”
The Conference will include a total of 50 tracks that cover a diverse
range of topics, including Diversity in Information Technology,
E-collaboration, Human Computer Interaction, Human Side of IT, Information
Security Management, IT/Community Partnership, IT Management in
Developing Countries, IT Management in Healthcare, Mobile Computing
& Commerce and Social Responsibility in the Information Age.
The call for papers is now open with submissions due on October
4, 2004. All papers will undergo a blind, peer review by at least
three external expert reviewers.
http://www.irma-international.org/conferences/2005/index.asp
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* ICTs & Civil Society Conference 2005
The Southern African NGO Network (SANGONeT) is pleased to announce
that it will be organising its first annual "ICTs and Civil
Society" conference that is to take place from 2 4 March 2005
in Johannesburg, South Africa.
The conference will focus specifically on ICT challenges facing
the Civil Society Organisation (CSO) sector, highlighting and promoting
practical benefits, opportunities and lessons learned to date. It
will provide an opportunity to both CSOs that are ICT enabled, as
well as those organisations which are considering introducting ICT
solutions to their work, to discuss critical issues of common concern
and learn from one another's experiences. Specific attention will
also be given to the activities and initiatives of various local
and international CSOs involved in ICT issues.
http://www.sangonet.org.za
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5. Useful Links and References
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* Constantine Stephanidis (ed) (2001) “User Interfaces for
All: Concepts, Methods, and Tools” Mahwah, NJ: Lawrence Erlbaum
Associates Publisher
This book offers contributions from prominent academics, researchers,
and practitioners in the field of Human Computer Interaction (HCI).
It provides a broad and interesting overview of HCI, a review of
the human component, an analysis of design concepts and environment,
and an overview of modeling, technologies, and evaluation. It also
introduces the concept of Unified User Interfaces with ample analysis,
examples, and methodological input "to provide a principled
and systematic approach towards coping with diversity in the target
user requirements, tasks and environments of use". The book
concludes by presenting "the visionary goal of an Information
Society for all, in which the principles of universal access and
quality in use prevail and characterize computer mediated human
activities," and describing key HCI challenges for the future.
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* Marleen Huysman and Volker Wulf (eds) (2004) “Social Capital
and Information Technology” Cambridge MA: MIT Press
The concept of social capital has been applied to a number of fields,
from sociology to management. It is only lately, however, that researchers
in information technology and knowledge management have begun to
explore the idea of social capital in relation to their fields.
This collection of thirteen essays presents a multidisciplinary
look at this particular intersection of information technology and
social science and the need to adopt a sociotechnical perspective.
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* A. Smith and F. Yetim (eds) (2004) Global Human Computer Systems:
Cultural Determinants in Usability, in Interacting with Computers
16(1), February, pp 1 161.
The table of content for this special issue of “Interacting
with Computers” is as follows:
1) Andy Smith, Global human–computer systems: cultural determinants
of usability
2) Haytham Siala, Robert M. O'Keefe and Kate S. Hone, The impact
of religious affiliation on trust in the context of electronic commerce
3) Antonella De Angeli, Uday Athavankar, Anirudha Joshi, Lynne Coventry
and Graham I. Johnson, Introducing ATMs in India: a contextual inquiry
4) Alev M. Efendioglu and Vincent F. Yip, Chinese culture and e-commerce:
an exploratory study
5) Andy Smith, Lynne Dunckley, Tim French, Shailey Minocha and Yu
Chang, A process model for developing usable cross-cultural websites
6) E. Sillence and C. Baber, Integrated digital communities: combining
web-based interaction with text messaging to develop a system for
encouraging group communication and competition
7) Katerina Kabassi and Maria Virvou, Personalised adult e-training
on computer use based on multiple attribute decision making
8) Dong-Seok Lee and Wan Chul Yoon, Coupling structural and functional
models for interaction design
http://www.sciencedirect.com/science/journal/sample/09535438
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