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Newsletter #3

 

UCD Project News, Edition 3, May 12th, 2003

UCD Project News is a fortnightly e-newsletter devoted to increasing awareness of UCD principles and contributing towards a culture of user centred design within the SITCRC.

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In this issue:

1. Supriya: Cross-Linkages Between Programs
2. Introducing the Newest Member of the Group
3. Activities: Book launch; Student Workshop
4. Upcoming Conferences & Calls for Papers
5. Up Close and Personal in the Virtual cafe
6. Useful Links and References

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1. Supriya: Cross-Linkages Between Programs
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User-Centred Design (UCD) researchers are now working with technology researchers and corporate partners in two new projects – Amivox and Nymity. Participating together at the early stages of projects will help to ensure that the user is at the centre of technology design from the very beginning.

Amivox and Nymity we hope are a taste of other collaborative projects in the future. As this newsletter details, we are working with the SN/IE program on the Virtual Café. It is the beginning of an involvement in designing virtual environments for different activities and users in various social and cultural contexts.

The linkage process is central to encouraging a culture of UCD in the SITCRC. We are aware that as we work together on the projects, we will have to communicate across distance and disciplinary perspectives. As we work together, we are reflecting on the factors that encourage and hinder virtual interdisciplinary communication and the forging of new virtual teams.

Assoc Prof Supriya Singh,
Leader, UCD project, UE program
supriya.singh@rmit.edu.au

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2. Introducing the Newest Face of the Group
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The UCD Group would like to extend a warm welcome to its newest member who will be working on the initial phase of our involvement in the Virtual Café project:

Peter Burrows
peter.burrows@iii.rmit.edu.au
http://www.ucd.smartinternet.com.au/burrows.html

Peter Burrows (MBus) is currently in the final stages of a PhD. He was a founding member of the Telstra Home Team at RMIT (1999-2001) - an interdisciplinary-based team of PhD researchers investigating community needs for Internet based products and services for Telstra. Other research projects include a major study of the emerging market for digital text for the Australian Publishing Industry (2001-2002). This work resulted in the co-authoring of a series of book chapters investigating the social and cultural implications of a shift to digital text. Peter has also published research in the areas of qualitative research methods, interdisciplinary team based research, and design stimulus.

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3. Activities: Book Launch; Student Workshop
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* Digital Disability Book Launch

A significant new book is currently being launched in major cities across Australia. It is "Digital Disability: The social construction of disability in new media" by Gerard Goggin and Christopher Newell. These two well-respected researchers have analysed how people with disabilities are
represented as users, consumers, viewers or listeners of new media by policymakers, corporations, programmers and disability communities. The book may be considered controversial by some but is a useful addition to the literature.

Christopher Newell is a member of the SITCRC's Expert Panel on Disability and has contributed his knowledge and expertise on this Panel as well as participating in the March disability workshop hosted by Paul Turner's team at the University of Tasmania.

Gunela Astbrink was an invited speaker at the combined seminar and book launch held in Brisbane in April.

For further information, please visit:
http://cccs.uq.edu.au/events/2003FullSemDet.html
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* Annual CRC PhD Student Workshop

The annual SITCRC PhD student workshop will be held on 5-6 June 2003 in Sydney. Organised by Lisette Cochineas, the workshop will provide an opportunity for PhD students within the SITCRC to meet and discuss their research projects, as well as provide helpful tips and advice about research.


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3. Upcoming Conferences & Calls for Papers
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* Melbourne DAC

The fifth International Digital Arts and Culture Conference will be at RMIT Melbourne on May 19-23. Its intention is to bring together the best new researchers and artists working in the fields of new media, games, and interactive hypermedia to share ideas, problems, and debates.

This year's event will include an exhibition of digital artworks and four days of conference activities designed to foster debate and dialogue around significant new themes in new media culture and practice.

For further details, please visit: http://hypertext.rmit.edu.au/dac/
or email: anna.farago@rmit.edu.au
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* OZCHI 2003

The Call for Papers for OZCHI 2003, the annual conference for the Computer-Human Interaction Special Interest Group (CHISIG) of the Ergonomics Society of Australia, and Australia and New Zealand's leading forum for work in all areas of Human-Computer Interaction, has been announced.

The event will be held at the University of Queensland from 26-28 November 2003. The due date for submission of papers is 6 June 2003

For further details, please visit: http://www.ozchi2003.itee.uq.edu.au/
or email: contact-ozchi2003@itee.uq.edu.au
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* DSPCS 2003

The Call for Papers for the 7th International Symposium on Digital Signal Processing and Communication Systems, which this year will be combined with the 2nd Workshop on the Internet, Telecommunications and Signal Processing, has been announced.

The event will be held on the Gold Coast from 8-11 December 2003, and the due date for submission of papers is 30 June 2003. Papers will be accepted on the basis of peer reviews of whole papers (not extended abstracts). Kluwer Academic Publishers will publish the 20 best papers in an edited volume.

For further details, please visit: http://www.elec.uow.edu.au/secte/DSPCS2003/
or email: wysocki@uow.edu.au


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4. Up close and personal in the Virtual Cafe
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The SN/IE Program is developing the Virtual Cafe, in conjunction with the UCD group.

The proposed virtual café is a virtual meeting place for real-time group meetings of friends and family members, in which avatars represent real-life participants. Communication will be facilitated by voice, text and gesture. Participants may also be able to access the history of prior communication. Other applications of the virtual meeting place are for entertainment, research, and collaborative work involving users of different ages, backgrounds and cultures.

The major research problem that is being tackled by the smart networks project is developing delivery architectures, optimal distributed server location heuristics, and 3D audio scene creation techniques that will scale up to many thousands of participants in distributed and virtual environments around the Internet.

The proposed Virtual Café project is in the early stages of development. The UCD Group is researching user requirements. Currently, UCD researchers are surveying literature around standards for acceptable minimal delay in communication for different user groups and activities.

For further information about the Virtual Café, please contact Paul Boustead at paul@titr.uow.edu.au

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5. Useful links and references
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Kaindl, H. & Jezek R. (2002) “From Usage Scenarios to User Interface Elements in a Few Steps,” in C. Kolski & J. Vanderdonckt (eds), “Computer-Aided Design of User Interfaces III,” Kluwer Academic Publishers
http://www.foruse.com/articles/kaindl.pdf

In practice, designers often select user interface elements intuitively. So, important design decisions may never become conscious or explicit, and therefore also not traceable. In order to improve this situation, the authors propose a systematic process for selecting user interface elements in a few explicitly defined steps, starting from usage scenarios. They claim that the process makes an important part of user interface design more systematic and conscious.
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S. Henninger, (2000) “A methodology and tools for applying context-specific usability guidelines to interface design,” Interacting with Computers, 12 (3) (2000) pp. 225-243
http://dx.doi.org/10.1016/S0953-5438(99)00013-2

This paper presents a methodology to create context-specific usability guidelines. The objective is to transform usability guidelines into a proactive resource that software developers can employ early and often in the development process. The methodology ensures conformity with established guidelines, but has the flexibility to use design experiences to adapt the guidelines to meet the emergent and diverse requirements of modern user interface design.
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Marcus, A., and Gould, E., (2001) “Cultural Dimensions and Web Design”
http://www.amanda.com/resources/hfweb2000/AMA_CultDim.pdf

The user-interface development process focuses attention on understanding users and acknowledging demographic diversity. But in a global economy, these differences may reflect worldwide cultures. Companies that want to do international business on the web should consider the impact of culture on the understanding and use of Web-based communication, content, and tools. This paper contributes to the study of this complex and challenging issue by analyzing some of the needs, wants, preferences, and expectations of different cultures through reference to a cross-cultural theory developed by Geert Hofstede.
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PRESENCE: Teleoperators and Virtual Environments
http://www-mitpress.mit.edu/pres

Published by MIT Press, Presence is the first journal for serious investigators of teleoperators and virtual environments, incorporating perspectives from physics to philosophy. Each issue covers different topic areas that range from legal, ethical, and policy issues, computer mediated reality and immersive projection technologies to advances in collaborative virtual environments. Paper submissions are welcomed.
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