UCD Project News Edition 29, August 23, 2004
UCD Project News is a fortnightly e-newsletter devoted to increasing
awareness of user-centred design (UCD) principles and contributing
towards a culture of UCD within the Smart Internet Technology CRC.
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In this issue:
1. Supriya: Presenting Our Work to Our Peers
2. 2. Proposed Workshop to Discuss Home Space
3. UTas Group Presents on E-Health
4. Upcoming Conferences & Calls for Papers
5. Useful Links & References
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1. Supriya: Presenting Our Work to Our Peers
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It is a time heavy with conference papers and presentations. Paul
Turner and Steve Chau have just finished the round of conferences
in China and Australia, presenting on their iCare corporate project.
Charlotte Scarf is presenting at the doctoral colloquium of the
Community Informatics Regional Network Conference in Prato, Italy
next month. Christine Satchell and Craig Chatfield have had papers
accepted for UbiComp 2004, the Sixth International Conference on
Ubiquitous Computing in Nottingham, UK. The SITCRC conference and
associated workshops next month will give us a chance to plan ahead
for next year. In November, there will be OZCHI 04 and QualIT in
Wollongong and Brisbane.
The conference acceptances are an indication we have something worthwhile
to say. The challenge is to push the frontiers so that we are better
able to contribute to the effective design of Smart Internet technologies.
Supriya
Assoc Prof Supriya Singh,
Project Leader
supriya.singh@rmit.edu.au
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2. Proposed Workshop to Discuss Home Space
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Farzad Safaei, Program Manager of the Smart Networks/Intelligent
Environments Program, has proposed that there be a workshop on the
first day of the annual Smart Internet conference to discuss Smart
Internet’s potential role in the home space (support for elderly
at home, strong family ties, banking, multimedia communication etc.).
Telstra has expressed interest about research that might use home
gateway (or similar technology). Discussions on the potential role
of banks at home, which might be of interest to Westpac, are also
underway.
Smart Internet researchers are encouraged to provide feedback on
whether they think this is a good idea and, if so, a list of potential
participants that should be included. The purpose of the proposed
workshop is to look at new RESEARCH directions, i.e. creating more
consolidated research projects for the next two years as opposed
to using our existing outputs to build a demonstrator. There are
existing efforts (Architecture, Banking demonstrator, etc) which
address the latter, and of course any consolidated research plan
that we come up with would create new demonstrator opportunities.
Please send your feedback regarding the proposed workshop to Farzard
Safei on: farzad@uow.edu.au
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3. UTas Group Presents on E-Health
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Paul Turner recently attended the 8th Pacific Asia Conference in
Shanghai, China, July 8th 11th 2004. The theme of the conference
was information systems adoption and business productivity. Paul
presented the paper "Examining the Utilisation of Mobile Handheld
Devices at an Australian Aged Care Facility". The presentation
generated considerable discussion concerning the use of hand technology
in a health care environment. A more detailed paper was presented
a few weeks later at the 12th HIC conference in Brisbane.
To view the paper, please visit:
http://www.ucd.smartinternet.com.au/Docs/PACIS2004.pdf?file=PACIS2004.pdf
On the 25 27 July 2004, Stephen Chau, Research Fellow with the UCD
Project, and Paul Turner attended the 12th Health Informatics Conference
(HIC), in Brisbane. The conference provides a setting for researchers,
health professionals and organisations that wish to progress the
effective use of ICTs in health care. The annual health informatics
conference is hosted by the Health Informatics Society of Australia
and provides a meeting place for a host of academics, health professionals
and vendors from all areas of the health system.
Stephen and Paul made two presentations at the conference. The first
paper "Implementing and Evaluating a Wireless Hand held Clinical
Care Management System at an Australian Aged Care Facility"
was well received with much enthusiasm from the audience of academics
and health practitioners. This paper presented a brief overview
of the iCare corporate project, highlighting the issues associated
with implementing technology in an aged care setting from an end
user, organisational and technical perspective.
To view the paper, please visit:
http://www.ucd.smartinternet.com.au/Docs/HIC2004_PDA.pdf?file=HIC2004_PDA.pdf
The second paper "Computing Architecture Innovation in Healthcare:
A Case Study on the Role for Thin Client Computing at the Royal
Hobart Hospital, Tasmania" was presented in the context of
an ePoster to attendees with an interest in IT and organisational
workflow changes within health. Once again the presentation stimulated
much interest and as a consequence was awarded the best ePoster
presentation at the conference.
To view the paper, please visit: http://www.ucd.smartinternet.com.au/Docs/HIC2004_thinclient.pdf?file=HIC2004_thinclient.pdf
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4. Upcoming Conferences & Calls for Papers
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* AsiaSTAR 2004
AsiaSTAR 2004 will take place in Canberra, Australia from 6th 9th
September 2004. It is not only an opportunity to improve your testing
skills, but also a place where you can network with like minded
professionals and discuss your individual issues with local and
international thought leaders. Advanced networking opportunities
mean that you get a chance to go "one on one" with the
experts!
The conference will include almost 40 Track Sessions dealing with
techniques, test management, automation, metrics, test process improvement,
performance, tools, risk management and careers. A new and exiting
addition to this year's program will be optional tutorial training
courses on Monday 6th Sept. There will also be some Advanced Workshops
and Keynote sessions from some of the worlds leading test experts,
and, of course, the ever popular "Expert Panel" debate.
For further information, please visit: http://www.qualtechconferences.com
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* HCI/MIS 2004
Building upon past successes of the first and second HCI/MIS workshops
as well as the tremendous interests in broad HCI issues exhibited
by MIS colleagues, the AIS SIGHCI is planning its third annual HCI/MIS
research workshop to be held prior to ICIS 2004 in Washington, D.C.
on December 10-11, 2004. The call for papers is open with papers
due on September 3, 2004.
The objective of the workshop is to provide an open and constructive
discussion forum of important HCI research in Information Systems
that addresses the ways humans interact with information, technologies,
and tasks especially in the business, managerial, organizational,
social and/or cultural contexts. HCI in MIS is concerned with the
macro level (versus the micro level) of Human Computer Interaction
analysis. The purpose of the workshop is to identify important HCI/MIS
problems and innovative research approaches.
For further information, please visit: http://business.wm.edu/scott.mccoy/hci.html
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* SAINT2005 Workshop
The 2005 International Symposium on Applications and the Internet
will be held in Trento, Italy from January 31 February 4, 2005.
Proceedings from the workshop will be published by the IEEE Computer
Society Press with submissions due on October 7, 2004.
For the last two decades, many organizations have considered electronic
collaboration of virtual teams as the means of achieving higher
productivity and improving product quality. The landscape of products
and the number of technologies aiming to support collaboration are
expanding and improving. But none provides a complete collaboration
solution by itself. Supporting scalable virtual teams in multi organizational
settings cannot be achieved without further research in the key
Teamware areas and significant effort to integrate best of the class
models and components. The workshop objective is to discuss these
key areas and their integration issues.
For further information, please visit: http://www.saint2005.org/
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5. Useful Links and References
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* Y. Lin and W. J. Zhang (2004) Towards a novel interface design
framework: function behavior state paradigm, International Journal
of Human Computer Studies, 61:3, September, pp 259-297
In designing a human–computer interface for a complex work
domain, the first question to be answered is what information should
be presented. The simplest answer may be: it depends on tasks to
be performed by the human operator. In the past two decades, several
studies have sought to answer this question, among which a study
called ecological interface design framework is most sound. This
paper presents the findings of a study of the interface design framework
and shows it to be worthy of further exploration. The findings are
based on a critical analysis of published articles on the ecological
interface design framework. The authors postulate an alternative
framework called function–behavior–state (FBS) and report
on the findings of an experiment to compare the two frameworks.
http://www.sciencedirect.com/science/article/B6WGR-4BRPJP0-1/1/42c5f0887743f0270186324a8d5049a3
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* Helen Sharp, Mark Woodman and Fiona Hovenden (2004) “Tensions
around the adoption and evolution of software quality management
systems: a discourse analytic approach” International Journal
of Human Computer Studies 61(2), August, pp 219-236
This paper reports some results from a project to uncover the non-technical
factors that affect the adoption and evolution of software quality
management systems (SQMS). The data comes from interviews with people
involved in the quality effort in four different companies. The
authors’ approach to data collection was to use semi-structured
interviews and to encourage interviewees to talk about their experiences
of quality management and software development in their own organizations.
They then analysed this data using discourse analysis, informed
by ethnographic observation, and identified a number of themes,
one of which was the tensions that exist around the adoption and
evolution of SQMS. In this paper, they present and discuss their
approach to discourse analysis and some results that illustrate
the tensions they found in order to demonstrate how software engineers
may use a technique from the social sciences to better understand
their own practices.
http://www.sciencedirect.com/science/article/B6WGR-4BSVP5C
1/1/bac540d20ce0a8b61c6981f81aa06124
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* Diaper, D. and Stanton, N.A. (Eds.) (2004) “The Handbook
of Task Analysis for Human-Computer Interaction” Lawrence
Erlbaum Associates.
The Handbook of Task Analysis for Human Computer Interaction is
a good reference for all practitioners in the field of HCI and a
useful book for academic and researchers. Pat 1 reviews the foundations
and principles of task analysis and its application in the Human
Computer Interaction (HCI) field. Part 2 provides an interesting
selection of papers that present practitioners' views in implementing
task analysis in HCI. Parts 3 and 4 categorize a range of diverse
topics into two groups: human perspectives and computing perspectives.
Even though this classification is not ideal, the sections still
provide readers with a good understanding of different perspectives
on creating, implementing, and elaborating task analysis in human
computer interaction.
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