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Newsletter 03 August 2005 
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User Centred Design of Financial Services Project
News Edition 05, August 03, 2005 To prove that an ISP or WSH is authorising copyright infringement, the plaintiff must be able to show that the defendant accused of authorising infringement has the power to either prevent of control the means by which the infringement is occurring, must be in a position to be able to control or prevent the occurrence of the infringement and must have taken reasonable steps to have prevented or avoided the infringement. The most recent case in Australia is Universal Music Australia Pty Ltd v Cooper [2005] FCA 972. Stephen Cooper, the defendant, operated a website that contained hyperlinks to music files. These hyperlinks were added to Cooper’s website without any direct action or intervention by Stephen Cooper. If a user clicked on a hyperlink, the music file was automatically downloaded to the user’s computer. Cooper placed a disclaimer on the website which stated, inter alia, that: “….when you download a song, you take full responsibility for doing so. None of the files on this site are stored on our servers. We are just providing links to remote files.” The Privacy Policy of the site also had a disclaimer which stated that: “We are not responsible for any damage caused by downloading these files, or any content posted on this website or linked websites.” Cooper had argued that merely making facilities available to individuals to allow them to communicate to others was not authorisation of infringement. Tamberlin J disagreed. He found that Cooper had actively encouraged users to download infringing material and had designed his website to facilitate this downloading. He also found that the ISP host of the website had also knowingly provided the means of copyright infringement. Both Cooper and the ISP had failed to take reasonable action to prevent the infringements occurring by removing or screening offending hyperlinks. This decision is a common sense response to the knowing disregard of copyright breaches. It reinforces the expectations of ISPs in particular in respect of copyright. They must have acceptable procedures in place to handle copyright infringements for those activities they do not control, initiate and direct, and must take responsibility for being aware of potential copyright infringements. Margaret, Margaret Jackson Callie is a single mother with two daughters, one of whom is at university in her second year. She has a distrust of online banking because she doubts that banks can guarantee security of their systems. She uses the Internet but wouldn’t buy anything online because of her security concerns. She banks with a credit union for historical reasons. When she needed child care, she had to pay by cheque and bank fees on cheques were much higher than those of the credit union. She is happy with the credit union and won’t be changing. They have been flexible in their dealings with her in respect of her mortgage and have never been difficult to deal with as a woman. Callie considers herself to be conservative when dealing with money, a trait she inherited from her parents. She believes her (university) daughter is also tending toward being conservative. The next major event in Callie’s life will be planning for retirement. She needs to wait until her youngest daughter has left school and then can see a need for information about investments. She will probably research first through the internet and then may seek information from a financial adviser. She will probably sell her house and move to a smaller, more modern place in the same area. Callie shares information freely with her family and a few close female friends. She has few concerns about privacy. She says that she knows that the Internet is insecure as she has done a lot of study in the IT area, even teaching in it. She says it can't be made secure so she is reluctant to trust it. ********************************************************************************* ------------------------------------------------------------------------------------------------------------------ DUX2005 will gather together researchers and practitioners of all the design disciplines and related fields to share their stories and experiences on how the needs and goals of both users and businesses are met through design. ------------------------------------------------------------------------------------------------------------------ Roger Clarke: ‘Just another piece of plastic for your wallet:
the Australia Card scheme’, 1987. Clarke is a prolific privacy
commentator, and this paper outlines the original proposal for a
national identity card, and comments on its technical features,
its economics, and its implications. Privacy International: a comprehensive guide and FAQ on ID cards
worldwide. The Australian: one of the original news items regarding the 2005
identity card scheme proposals. Graham Greenleaf: ‘The Australia Card: towards a national
surveillance system’, 1987. Greenleaf is a Lecturer in Law
at University of New South Wales and amongst other roles is Co-Director
of the Australasian Legal Information Institute.
The conference attracted over 2000 people from 63 countries. It was the first time there was a program track on Usability and Internationalization. Supriya Singh led a panel on Cross Cultural User-Centred Design. SITCRC was represented in three papers: *Cultural Barriers in the Adoption of Emerging Technologies Access to communication technology continues to be a global problem.
Even in developed countries, minority groups are disadvantaged in
terms of technology use because of limited ability to utilize the
emerging technologies or access to such technologies. This paper
reviews the literature of technology adoption across different national
cultures and discusses the technology adoption within small and
medium sized enterprises (SME). The Australian situation is compared
and contrasted with other countries and a research agenda is suggested. *Designing for Money Across Borders This paper translates the sociological findings of the use of domestic
money across cultures, into scenarios for the design of electronic
money and banking. This paper draws on qualitative studies in the
sociology and anthropology of money, and international payments
literature that show people use money differently across cultures
in four main ways. These cultural insights into the use and nature
of money are translated into scenarios of money transfers in diasporas,
group authentication and the use of a mix of traditional and electronic
channels for engendering trust. *The Mobile Phone as the Globalizing Icon of the Early 21st Century This paper presents the findings from a qualitative study of mobile
phones and youth culture in Melbourne, Australia. Mobile facilitated
interaction is driving a fundamental change in social mores with
respect to engagement and commitment, to notions of fluid time versus
fixed time and ultimately to urban mobility. While the results are
based on a localized study, it is proposed that this phenomenon
is happening across societies and that mobile phones themselves
are becoming the globalizing icon of youth culture in the early
21st Century. SIGGRAPH 2005 at Los Angeles Christine Satchell and the SWARM will be part of the cyber fashion
event at SIGGRAPH, with about 15,000 people attending. One of the
top LA models is the SWARM girl. Christine writes “She represents
the digtial avatar concept. It’s all working well because
most of the demos are bringing tech to fashion but I’m trying
to bring fashion to technology”. |