Jo Kelder
PhD Student
School of Information Systems
University of Tasmania
jo.kelder@utas.edu.au

Jo has a Bachelor of Civil Engineering from UNSW and a Graduate Diploma in Information Systems with Honours at the University of Tasmania. She has joined the SITCRC as part of the UCD project, particularly its ongoing methodology developments. She is interested in complex work environments that are highly dependent on information systems and where there are lots of social, cultural and technical issues that need to be identified and understood if new technologies and work processes are to fit the natural work environment.

She plans to investigate innovative research methodologies that capture user experiences and insights; then to deploy those methods in a manner that is conducive to generating a process of user-centred or participative design. The particular focus is enabling the translation of user insights and experiences into design requirements for intelligent Internet technology solutions for current and future complex systems.